No hidden fees. No hassles.You have fourteen days (14 days) from the date of delivery to return an unused, unwashed purchased item. This can be for any reason.Contact us by email and we will begin the return process by providing a free local return shipping label with tracking number. Print it off, then take it with the sealed package to your nearest postal office. Once the returns warehouse confirms receipt of the item sent back, a full refund will be issued. Free local return labels are only available within the following 15 countries: United States, Canada, Australia, United Kingdom, France, Spain, Germany, Russia, Israel, South Korea, Saudi Arabia, UAE, Poland, Netherlands and Italy.